DHL Jobs – Apply For Head of MEA Ocean Freight LCL Jobs In Abu Dhabi

Overall Job Purpose:

• Lead The OFR LCL At Sub-Regional Level And Drive The Product Development, Business Development/Growth
• Ownership And Achievement Of The LCL Financial And Volume Budget In Line With Regional/Global Business Strategy And Objectives, Corporate Guidelines And Policies
• Craft Sub-Regional OFR LCL Strategy Inline With Country’s And Global/Regional LCL Product Business Strategy And Requirements, Corporate Guidelines, And Policies

Main Tasks & Key Responsibilities

Growth & Development:

• Drive The LCL Volume Development Together With Country LCL Leads/Heads, OCC, Sales, RDM And Overseas Counterparts
• Drive Market Profiling And Customer/ Competitor Research And Analysis Activities To Understand And Identify Market Opportunities And Challenges
• Define Effective LCL Pricing Strategies To Sustain Profitable Growth, And Guide Identification And Implementation Of New Products Within Country And Provide Input On Solution Design And Service Elements
• Liaise With Sales To Support Interaction With Key Customers And Provide Pricing And Margin Guidance, Support On Bids, RFQs, And Customer Presentations
• Lead The Development Of New Export And Import Own LCL Consol Box Services In Joint Cooperation With The Overseas Counterpart, RDM, Sales, OCC, And Product Management

P&L:

• Full LCL P&L Ownership, To Deliver Budgeted EBIT And Volume Targets For Both LCL And Buyer’s Consolidation
• Responsible For Monitoring The Productivity Of The LCL Product
• Lead Planning And Implementation Of Ocean Freight LCL Plans, Measures And Budgets To Achieve Operational Results Driving Profitability, Volume Growth, And Service Expansion

Operations:

• Oversee The LCL Operations In The Sub-Region
• Identifies, Suggests, Agrees, And Reinforces Improvement Measures At Individual Countries
• Implements, Monitors And Enforces Service And Quality Standards, In Cooperation With Product Management
• Drive Buying Improvement (CFS Costs, Ocean Freight Rates, LTL Trucking Rates, Etc.) In Cooperation With Product Management And According To Corporate Policy
• Monitor Preferred/Primary Carrier Usage And Ensure Adherence To The Routing As Per The Routing Guide
• Understand The Bigger Picture And Have The DGF End To End Thinking In Mind, Thereby Also Supporting Our In-House Strategy In Close Collaboration With The MNGW Head’s And Regional LCL & Network Development Head
• Identify Performance Issues Of Suppliers, And Propose Solutions To Improve Performance
• Support To Resolve Recurring Customer Issues And Incidents

Stakeholders:

• Reporting In A Strong Line To The Regional Ocean Freight Head And Dotted Line To The Regional Head Of LCL
• Extensive Contact, Cooperation, And Communication With Other Departments And 3rd Parties With Potentially Conflicting Objectives (I.E. Marketing & Sales, Gateway Operations Teams, Customer Service, Route Development Managers, Procurement, Product Management In-Country Or Region, Overseas Counterparts)
• Negotiating With Other Departments And 3rd Parties In Line With Corporate Guidelines And Policies
• Develop Strong, Trusting Cross-Functional Relationships With Senior Business Leaders
• Champion Cooperation And Partnership To Provide Integrated Solutions To Problems

Management:

• Lead (Directly Or Indirectly) Multiple Teams Or Individuals On Equal Or Lower Levels
• Develop Short To Long-Term (1-5 Years) Plans For Optimizing The Organization, Function, Or Job-Family And The Talent Required To Execute Strategies

Competencies & Qualifications

• Over 7 Years Of Experience Logistics With People Management Experience, Strong Connections With Airlines, And Solid Knowledge And Understanding About Local Customs Procedures And Dangerous Goods.
• Strong Microsoft Office Skills (Outlook, Word, Excel, And PowerPoint)
• Demonstrated Experience In Solution Design And P&L Ownership
• Demonstrated Product Portfolio Expertise
• Strategic Mindset And Strong Execution Skills
• Ability To Identify Customer Pain Points Using Qualitative And Quantitate Data
• Customer-Focused With Excellent Attention To Detail And Drive To Serve Customers Mindset
• Ability To Communicate Clearly And Set Focus/Direction
• Leadership Skills With Strong Stakeholder Management
• Bachelor’s Degree Or Equivalent

We Offer:

• Opportunities In A Global Company Where You Can Contribute Your Ideas And Skills To Move Towards Our Shared Goals.
• Flexible Working Hours With The Possibility Of Occasionally Working From Home Upon Agreement
• Possible Further Career Development
• Competitive Salary

• Thelargest Global Networkwith More Than ~30,000 Passionate Employees
• The Mostefficient Processesandfastest Response Times
• Thebest Solutionsandbest Customer Service