The Emirates Group Jobs Careers 2023 – Apply For CUSTOMER SALES AND SERVICE AGENT Jobs In Dubai

The Emirates Group Jobs 2023 – Apply For CUSTOMER SALES AND SERVICE AGENT Jobs In Dubai. People Also Search For Indeed Jobs In Dubai. Employment Opportunity at The Emirates Group Careers Portal.This The Emirates Group jobs in Dubai. You will get UAE Government Jobs On Our Job Portal And Also Jobs In Dubai, you must check them once.

If You Are Interested In Working With The Emirates Group, You Can Apply For The Emirates Group Jobs With The Help Of Our Website. Details Of The The Emirates Group Careers Opportunity Are Provided In The Next Section. The Emirates Group Is A Leading Employment Provider Organization In The United Arab Emirates. You Can Choose The Latest Jobs At The Emirates Group That Match Your Profile.

The Emirates Group Careers 2023 – Apply For CUSTOMER SALES AND SERVICE AGENT Jobs  In UAE:

This Is The Best Job Opportunity For Candidates Looking For The Emirates Group Jobs Near Me. The Emirates Group Is Now Hiring For The CUSTOMER SALES AND SERVICE AGENT Job Vacancy In Dubai. This Is Also A Great Opportunity For Job Seekers Trying To Find The Highest-paying Jobs At The Emirates Group. Candidates Interested In Taking Jobs At The Emirates Group Can Apply For This CUSTOMER SALES AND SERVICE AGENT Vacancy. Because The Emirates Group Provides Approximately Market Related For The Position Of CUSTOMER SALES AND SERVICE AGENT Vacancy.

The Emirates Group Jobs in Dubai Employment Opportunity

Company Name: The Emirates Group

Job Location: Dubai, United Arab Emirates

Job Role: CUSTOMER SALES AND SERVICE AGENT

The Emirates Group Jobs Description:

Job Purpose: To provide the highest level of service in order to sell Emirates products such as air tickets, cargo products and solutions with an aim to improve the customer experience and increase company revenue. Job Outline: – Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products. – Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time. – Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares. – Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline. – Ensure that all necessary ticket related documentation is filed, time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only). – Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relation ship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs. Reservations and Ticketing Offices only. Cargo: – Respond to queries from customers and agents in relation to the import and export of Cargo, from the point of quotation through to reservation. Provide system support to customers to enable them to self-service their requirements on our website. – Follow up on quotes given to customers and agents to consistently look at opportunities to increase the tonnage and maximize revenue. Keep customers and/or agents notified on the status of their shipment.
Qualifications & Experience: 10 Years schooling or equivalent Customer Service.Call Centre : 1+ Year Excellent interpersonal, telephone and customer service skills. Ability to work in a busy sales team environment. PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail. Knowledge of contact centre and airline industry procedures and methodology. Standard Fares and ticketing courses, Skywards and MARS reservations systems
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.