SREC Jobs 2022 Apply For Customer Support Executive Jobs In Abu Dhabi

SREC Jobs 2022 – Apply For Customer Support Executive Jobs In Abu Dhabi.Jobs At SREC. SREC Careers. Customer Support Executive Vacancy. Employment Opportunity at SREC Careers Portal At www.srec.ac.in SREC Jobs In Abu Dhabi. SREC Jobs Near Me. SREC Recruitment 2022.  UAE Government Job Vacancies 2022. Check Abu Dhabi Current Government Jobs. Abu Dhabi Job Vacancy 2022.

If You Are Interested In Working With SREC, You Can Apply For SREC Jobs With The Help Of Our Website. Details Of The SREC Career Opportunity Are Provided In The Next Section. SREC Is A Leading Employment Provider Organization In The United Arab Emirates. You Can Choose The Latest Jobs At SREC That Match Your Profile.


SREC Careers 2022 – Apply For Customer Support Executive Jobs  In UAE

This Is The Best Job Opportunity For Candidates Looking For Jobs At SREC Near Me. SREC Is Now Hiring For The Customer Support Executive Vacancy Position For The Abu Dhabi Location. This Is Also A Great Opportunity For Job Seekers Trying To Find The Highest-paying Jobs At SREC. Candidates Interested In Taking Jobs At SREC Can Apply For This Customer Support Executive Vacancy Position. Because SREC Provides Approximately AED 190,000.00 – 192,000.00 Per Month For The Position Of Customer Support Executive Vacancy. This Is Also A Great Opportunity For Job Seekers Trying To Find The Highest-paying Jobs At SREC. For These Best Jobs In The SREC Department Office Located In The Abu Dhabi Location, You Need Relevant Field Qualification Experience.

SREC Jobs in Abu Dhabi Employment Opportunity

Name Of The Company/Agencies/Department SREC
Job Profile Customer Support Executive Jobs In Abu Dhabi
Salary AED 190,000.00 – 192,000.00 Per Month
Job Location Jobs In Abu Dhabi
Job Type Jobs in UAE

SREC Jobs Description


The Customer Support Manager in Customer Customers Support Center will create a relationship
with our customers, ensuring customers‘ calls are handled in a prompt and timely manner; and at the same
time continuously protect the integrity of the brand through all customer interactions.
Managing and driving the team, point of escalation and integrating confirmations and CS calls.
Reporting
Head of Customer Experience

Responsibilities

  • Partners with the management team to align customer service department policies, systems and

SLA with the company’s objectives and meet the internal KPI’s.

  • Ensures effective and efficient operations of the Customer Service Department and mmaintain the

highest levels of customer communication across all channels(Calls, Chat, Social Media, Email etc.)
with a view to hitting 100% first call resolution.

  • Capacity planning to ensure customer service function is adequately staffed and trained to handle

peak as well as deliver an efficient service to internal and external customers.

  • Monitors programs and procedures to ensure on-time delivery and customer satisfaction. Target

based service delivery management i.e. ensuring all operational metrics are met. (Roster, Shrinkage,
Maintaining SLAs, TAT etc.).

  • Work cross-functionally with various supporting teams for resolving customer concerns (such as

Quality Assurance, Training, Tech, Warehouse) to ensure teams are delivering exceptional customer
experience and meeting service level requirements.

  • Be the custodian of the NPS score not just for customer service but for
  • Measures Customer Service Representatives’ performance and does Coaching & Mentoring of team

members to achieve desired performance level.

  • Provides feedback to the organization regarding service failures or customer concerns.
  • Assists Customer Service Representatives, escalation/quality members in troubleshooting orders

that require special handling.

  • Responds to customer inquiries and problem solving in a professional and effective fashion

Skills & Competencies required

  • Customer Orientation: Advocate for every customer
  • Excellent verbal and written communication skills
  • Ability to maintain calm under pressure
  • A thorough knowledge of the product and service offering at
  • Efficiency and organizational skills
  • Administrative skills
  • Result orientation: Deliver measurable results effectively
  • Employee engagement/creating a performance culture: Bring passion to your work
  • Inspiring and motivating
  • Strategic orientation
  • Customer Orientation: Advocate for every customer

Languages

  • English proficiency. Arabic is a MUST.

Job Types: Full-time, Permanent

Salary: AED190,000.00 – AED192,000.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Required)

SREC UAE Jobs 2022: Age

According To The Company’s Rules And Regulations, The Candidate Must Be At At Least 18 Years Old To Apply For SREC Recruitment 2022. The Candidate Must Confirm Their Age Information In The Official Notification, Which Is Provided At The Ended Of This Post.


How To Apply: SREC Jobs Application Submit Process

  • Login Or Register To The Portal Official SREC Job Portal.
  • Click Here To Go To The SREC Job List Page.
  • Select The Profile You Want To Apply To.
  • Full The SREC Hiring Application With All The Details.
  • Click The Submit Button. Be Careful: Before Clicking The Submit Button Be Sure To Verify All Information.
  • You Are Now Able To Print The Document To Use For Future Reference.

SREC Jobs In Abu Dhabi – Important Link

To Check and apply for SREC Jobs 2022 Click Here

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